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Contact DWS Shop

Questions about a resource, a delivery or access issue, or a refund request? Reach out and we'll get back to you.

Support details

For the fastest response about a purchase, include the email you used at checkout and the resource name. Send everything through the form and our team will get back to you.

  • How to reach us

    Use the form on this page. We do not list a public email address; all inquiries come straight to our support team.

  • Response time

    Typically within 1–2 business days.

  • Professional services

    Interested in DWS professional services? Explore our Done for You Services.

    Done for You Services →

Your message goes straight to the DWS support team. We'll reply to the email you provide above.